Categories in Services
Make your booking page effortless to browse with clearly labeled categories. This article covers how to use Categories to create, edit, share, delete, and reorder groups of related services so clients find what they need faster. TABLE OF CONTENTS What are Categories? Key Benefits of Categories Default Category Creating a New Category Editing a Category Sharing a Category Deleting a Category Reordering Categories Best Practices Frequently Asked Questions Related Articles What are Categories? Categories are used to group similar or related services, making it easier for customers to navigate your offerings. Categories appear on your booking page as organized sections,
How to Create Services?
Services helps you create bookable services so customers can self-schedule online with confidence. Use variations to present multiple options under a single service, add-ons to increase order value, and resources to prevent conflicts. This article walks through accessing the Services panel, organizing services with categories and creating a new service. TABLE OF CONTENTS What are Services? Key Benefits of Creating Services How to Access the Services Panel Creating and Managing Categories Service Management Features What are Add-ons? What are Resources? How to Create a New Service Best Practices Frequently Asked Questions Related Articles What are Services? Services is where you
Configuring Staff in Services
Set up staff inside Services to control who can be booked, when they’re available, and which services they handle. This article walks through adding staff, assigning them to services and defining availability. TABLE OF CONTENTS Overview of Configuring Staff in Services Key Benefits of Configuring Staff Accessing the Staff Panel Adding a Staff Member Default Availability When Adding Staff to a Service Editing a Staff Member / Advanced Settings Understanding Availability Best Practices Frequently Asked Questions Related Articles Overview of Configuring Staff in Services The Staff panel allows you to manage the individuals responsible for delivering services. Whether you’re working
Global Settings in Services
Global Settings in Services centralizes the most important configuration choices for your Services module. Use it to quickly apply consistent rules for the booking page, payments, scheduling, notifications, and third‑party calendar behavior. This article goes over the options available in Global Settings for Services. TABLE OF CONTENTS Overview of Global Settings in Services Key Benefits of Global Settings In-App Settings Booking Page Settings Customize Booking Page Additional Settings Forms Confirmation Page Payment Settings Service Settings Service Booking Title for Mobile Appointments Additional Settings Notifications Third-Party Calendar Settings Related Services Booking Enhancements Frequently Asked Questions Related Articles Overview of Global Settings
Services – Overview & How to Get Started
Enable Services to unlock HighLevel’s multi‑service booking with add‑ons, resources, and built‑in payments. This article shows you how to turn Services on for one (or multiple) sub-accounts! TABLE OF CONTENTS Overview of Services Key Benefits of Services How to Enable Services for a Single Sub-Account? How to Enable Services for Multiple Sub-Accounts? Upcoming Features Frequently Asked Questions Related Articles Overview of Services Services is the enhanced booking and scheduling tool designed specifically for service-based businesses. Services provide you with many feature upgrades including: Better Booking Experience Quickly create and manage new services. Cleaner, more intuitive booking pages. Book multiple services
Date Range — Count Available Days Only
The Count available days only toggle changes how your Date Range is calculated. Instead of counting every calendar day — including weekends or days you don't work — the system counts only the days in your availability schedule. Bookers always see the full number of days you've set, starting after your minimum scheduling notice period ends. TABLE OF CONTENTS What is the Count Available Days Only Toggle? How to Enable It How It Works Toggle Off — Default Behavior Toggle On — Count Available Days Only How It Works with Minimum Scheduling Notice How It Works with Date-Specific Hours How It Works with Round
Screen Sharing Enhancements in Meeting Rooms
What You'll Learn Screen sharing is essential for collaboration during support sessions, presentations, training, and client meetings. HighLevel Meeting Rooms include several screen-sharing enhancements that make shared content clearer, easier to view, and more comfortable to navigate. This article covers full-screen viewing, zoom controls, system audio sharing, improved streaming quality, and how these features improve collaboration during live meetings. Table of Contents 1 What Are Screen Sharing Enhancements? 2 Key Features 3 Full-Screen Mode for Shared Screens 4 Zoom In & Zoom Out Controls 5 Screen Sharing with System Audio 6 Improved Screen Sharing Quality 7 How to Use Screen
Calendar Setup Assistant
Calendar Setup Assistant Create a booking calendar through a guided, conversational setup flow—no complex forms or calendar-type decisions required. What You'll Learn This guide explains how Calendar Setup Assistant helps you build a working booking calendar by describing your scheduling needs in natural language or selecting guided options. You'll learn how to start the setup conversation, answer contextual questions, preview your booking page during setup, book test appointments, and refine calendars after creation. Table of Contents 1 What is Calendar Setup Assistant? 2 Key Benefits 3 Where to Find Calendar Setup Assistant 4 Starting a Calendar Setup Conversation 5 Guided
SMS Notifications for Rentals
Rental Management SMS Notifications for Rental Bookings Send automated SMS messages for rental booking confirmations, reminders, cancellations, and updates to keep customers and your team informed in real time. What You'll Learn This guide shows you how to configure SMS notifications for rental bookings in HighLevel. You'll learn which rental events support SMS, how to choose recipients, customize message templates, send test messages, and apply best practices for automated rental communication. All configuration happens in Rentals Global Settings and applies automatically to every rental booking, giving you consistent, real-time SMS updates without manual follow-up. Table of Contents 1. What Are
View Appointments in Your Preferred Timezone on the Mobile App
Appointment timezone preferences let you control how appointment times appear across the HighLevel mobile app. You can view appointments in your user timezone, the business timezone, or a custom timezone without changing booking availability or how clients schedule with you. This helps teams working across regions reduce timezone confusion and manage appointments more confidently from mobile. TABLE OF CONTENTS What is View Appointments in Your Preferred Timezone on the Mobile App? Key Benefits of View Appointments in Your Preferred Timezone Where the Timezone Preference Applies in the Mobile App Important Timezone Behavior to Know How To Setup View Appointments in